These terms apply to orders placed through the Chamkhoui Luxe website. By confirming an order, you agree to provide accurate contact and delivery information.
Orders and availability
Every order remains subject to product availability and confirmation. We may contact you to verify the size, address or telephone number before dispatch. Duplicate, incomplete or unverifiable orders may be cancelled.
Delivery and payment
Orders are paid in cash on delivery unless another option is clearly offered. Delivery times depend on the destination and carrier. The customer should be available at the supplied telephone number and address.
Problems with an order
If an item arrives damaged, incorrect or different from the confirmed order, contact us promptly with the order reference and clear photos. Each request is reviewed according to the product condition and order details; worn or customer-damaged items may not be accepted.